Refund / Exchange Policy
Refund policy
All sales are final. Due to the fact that our shirts are made-to-order, returns and exchanges will only be accommodated if issues arise due to our fault or error.
This includes but not limited to:
- Damaged goods
- Wrong item received
- Wrong size received
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Once we have confirmed your item is damaged or defective, you are responsible for returning your item(s) to us. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We recommend using a trusted shipper that will provide you with a tracking number.
We’ll send you instructions on how and where to send your package. Items sent back to us without first contacting us will not be accepted.
You can always contact us at orders@shoplegendarytees.com